Sorry, you need to enable JavaScript to visit this website.
Skip to main content
U.S. flag

An official website of the Texas state government

If you or someone you know is in need of assistance, please visit our Help for Texans Page.

Forms (Updated 07/30/2024)

Upon completion, submit utility allowance requests related to applications for funding to UA-Application@tdhca.texas.gov (please note that this is a separate process than for established developments). The submission must include the Utility Allowance Questionnaire for Application and all back-up documentation to support the request. Requests not submitted to this e-mail address will not be reviewed.

Forms (Updated 07/30/2024)

All submissions must be uploaded to the Development's Compliance Monitoring Tracking System ("CMTS") account. When uploading, please be sure to choose "Utility Allowance Documents" in the "Type" dropdown menu. In the description box, please identify the method (e.g., written local estimate, HUD model) and if it is an initial request or annual review. In the "TDHCA Contact" dropdown menu, please select "Utility Allowance."

This division is unable to assist with tenant utility bills. If you need assistance paying your bills, please call (877) 399-8939 or (877) 541-7905.

For more information on utility allowances for multifamily projects funded by the Department contact:

Cara Pollei, Team Leader
cara.pollei@tdhca.texas.gov

Carolyn Metzger, Team Leader
carolyn.metzger@tdhca.texas.gov

Nicole Martinez, Senior Compliance Monitor
nicole.martinez@tdhca.texas.gov

Andrea Arshadmansab, Compliance Monitor
andrea.arshadmansab@tdhca.texas.gov

All queries regarding energy assistance and weatherization please refer to the Community Affairs page.

Resources

Subscribe to our Mailing List.

Sign up to get news of our program releases, how to apply for assistance, and other news.